Insights

NJ tax division contact options: phone, portals, replies

January 9, 2026Tax Strategy & Planning5 min read

Need nj tax division contact info? Find the right phone line, reply to a notice online, use portal help, and check refund status tools today, without guesswork.

NJ tax division contact options: phone, portals, replies

How to contact NJ Division of Taxation?

Initially, you can take action on the state’s official contact pages for phone and online options. Afterwards, simply choose the path that comply with your scenario.

Necessity

Best Starting Point

Keep These Ready

General questions

Telephone Assistance

SSN or NJ tax ID &  tax type & tax year

Reply to a letter or bill

NJ ONRS

Notice details and files —  PDF/JPEG/PNG/TIFF

Portal filing or payment trouble

NJ Tax Portal

Your login/profile info & the filing period

Income tax refund update

Check NJ refund status

SSN & refund amount shown on the return 

What should you collect before calling or submitting anything?

The below are the major information for follow-up questions:

  • The tax year & tax type you’re calling about
  • Any notice/reference number
  • Proof of payment — if you paid already
  • Supporting documents that linked with the specific request

What’s the fastest way to handle a notice without mailing documents?

Respond online and attach only the files that has a supportive nature. The state treats this as the fastest route for notice problems.

  1. Open the notice response service and select — Get Started —
  2. Enter the ID fields exactly as shown on the notice
  3. Add a short explanation that addresses one item at a time
  4. Upload the proof in an accepted file type
  5. Submit & save the confirmation

How do you check a New Jersey income tax refund by phone or online?

Leverage the refund status page first. It also lists the automated line at 1-800-323-4400. The state notes general wait times of 4+ weeks after e-file. 12+ weeks after mailing and 15+ weeks if extra review is necessary.

How can Wasserman Accounting aid?

If a notice could change the balance or you simply would like to have a clean response contact our dedicated professionals today. Wasserman Accounting can review the notice and organize your backup.

Contact us anytime

Contact us anytime you need our services

Leave your details and a partner will reach out within one business day to discuss the services you need.